Established 1995

Sydney: 02 9793 2001

Brisbane: 07 3630 0001

Melbourne: 03 9330 3321

Terms & Conditions

Access to and use of is provided on these terms and conditions by S & N Bros Pty Ltd t/as SNB Stone (the Company), By accessing and using  you agree to abide by these terms and conditions. You may contact us at:

S & N Bros Pty Ltd
2/57 Moxon Rd Punchbowl NSW 2196
phone: +61 2 9793 2001

Permitted Use

You must not use  for any activities or post or transmit to or via any information or materials which breach any regulations, infringe a third party’s rights, or are contrary to any relevant standard or codes;

in a way or post to or transmit to or via any material which interferes with other users or defames, threatens, menaces, offends or restricts any person or which inhibits any other user from using or enjoying ;
to post, upload, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation or commercial exploitation;
to make any fraudulent or speculative enquiries, bookings, reservations or requests.
You must not access by using another’s name, username or password without permission;
You must not post, or transmit via any obscene, indecent, inflammatory or pornographic material or material that could give rise to civil or criminal proceedings;
You must not tamper with, hinder the operation of or make unauthorised modifications to www.SNB;
You must not knowingly transmit any virus or other disabling feature to www.SNB

Newsletters and Subscriptions

Where you register with  or S & N Bros Pty Ltd in order to receive any newsletters by email or by any other means or you subscribe to receive copies of magazines or other publications by email, on-line download via a web browser or post:

You agree to provide true, accurate, current and complete information about yourself as requested in the registration or subscription form (“the Registration Information”);
You agree to maintain and promptly update the Registration Information to keep it true, accurate, current and complete.


Some of the pages on the site include links to external websites. These links are included to give users the opportunity to access other pages that it is felt may be of assistance to them. SNB Stone is not responsible for the content of these internet sites.

Information on the Website

SNB Stone makes reasonable efforts to ensure that information posted by SNB Stone on the Website is correct and up to date. However SNB Stone does not warrant the accuracy or completeness of that material and you should not rely on any information posted on the Website without first making your own independent investigations and enquiries. All information is subject to change without notice.

Some of the pages on or in the Website include material including but not limited to facts, opinions, editorial content, product and services descriptions and advertisements posted by third parties (“Material”). Such Material is the sole responsibility of the party posting the Material and reflects the opinions of the writers and is personal to them and naturally subject to change from time to time. Such Material is not independently checked or verified by SNB Stone and should not be relied upon by you without first making your own independent investigations and enquiries. It is the responsibility of users to check the accuracy of the Material given on the Website before entering into any commitments based upon it. SNB Stone makes no representation or warranty either as to the accuracy of the Material or as to the quality or merchantability of the underlying goods and services (if any) and to the fullest extent permitted by law SNB Stone accepts no responsibility for the content of Material posted by third parties on or in the Website including any error omission or inaccuracy in the Material or any failure of the Material to comply with relevant legislation.

SNB Stone shall have the right at any time and for any reason to remove from the pages on the Website any material posted uploaded emailed or otherwise transmitted by you without giving you any advance notice and SNB Stone shall not be liable for any losses or damages whatsoever arising from the removal of such material at any time.

SNB Stone shall have the right to refuse to allow you access to any of the pages of the Website at any time and for any reason without giving you any advance notice and SNB Stone shall not be liable for any losses or damages whatsoever arising from the failure to allow you access to such material at any time.

Competitions and Special Offers

The Website may from time to time include competitions, prize draws or other promotions and offers. These will be subject to additional terms and conditions that will be made known to you.

Copyright, Trademark and Intellectual Property Protection

The material and content provided on the Website is for your personal, non-commercial use only, save where otherwise expressly provided, and you agree not for yourself or through or by way of assistance to any third party to distribute or commercially exploit such material or content. Except as otherwise expressly indicated, all materials on this Website including but not limited to photographs price lists inventories product or service descriptions statistics results graphs logos other images illustrations text video clips and written and other materials are protected by copyrights, trademarks and/or other intellectual property rights owned by SNB Stone or used with permission of their owners by SNB Stone. Where material is owned by a third party it is your responsibility to obtain any licences and permissions that may be required to use such material and you agree to repay SNB Stone on demand for any costs and expenses incurred by SNB Stone as a result of your failure to obtain any such licences or permissions.

Subject to the terms of this section you may make a copy of this content for your personal, non-commercial use and on condition that you keep all copyright and other proprietary notices intact, and you agree not to modify copy reproduce republish disassemble reverse engineer upload post transmit or distribute by any means or in any manner, any material or information on or downloaded from the site including but not limited to text graphics video messages code and/or software without our prior written consent. No right, title or interest in any material or software is transferred to you as a result of your use of the Website or any such permitted downloading or copying.

Sale Terms and Conditions

The terms and conditions herein shall be incorporated in all agreements between S & N Bros Pty Ltd t/as SNB Stone (the Company) and its customers (the Customer) 


a) “Customer” means the person(s) (including a body corporate) who orders the Material/s

b) “Price” means the price payable by the Customer to the Seller for the Materials as agreed between the parties in accordance with clause 3 of these Terms and Conditions;

d) “Material” means goods supplied by the Seller to the Customer (and where the context so permits shall include any supply of services such as the provision of advice or recommendations) and are as described on the invoices, quotation, work authorisation or any other forms provided by the Seller to the Customer;

e) “Company” means SNB Stone

a) The Customer accepts and agrees to be bound by these Terms and Conditions by signing the Application and/or by submitting an order to the Seller for the supply of Material and/or the by accepting Material supplied by the Seller.


a) Marble, Travertine, Granite etc. are natural stones and therefore subject to variations in thickness (calibration) & all other dimensions; variations in colour, grain structure and veining, as well as pitting, fissures, cracks & veins are also to be expected in tiles and slabs. The Company shall not be liable for any such variations that may occur in materials supplied. Stylolites are a normal occurrence in Limestone & Marble; insoluble minerals eg clays, pyrite & iron oxides may remain & an extra allowance for wastage should therefore be made when using these stones. We recommend the accepted practice of “blending” all natural stones between boxes &/or crates to help minimise any naturally occurring variances. All materials should be thoroughly checked for their suitability before cutting or installation. S&N Bros will not be held liable for any attempts by the manufacturer to repair, fill or disguise such inherent flaws as they are common and are acceptable international practices.

b) Limestone capable of taking a polish is commonly known as Marble

c) To the extent permitted by the Trade Practices Act the Company’s responsibility is limited to the replacement of materials supplied only and the Company shall not be liable for any loss or damage incurred by the Customer whether caused by defective materials or otherwise.

d) We strongly recommend that all natural stone tiles and slabs should be laid by qualified and experienced marble and granite stonemasons &/or tilers. Inexperience with these materials can result in damage to the material. The Company shall not be liable for any loss incurred by the Customer as a result of such damages or breakages.

e) The Customer shall not be entitled to make any claim against the Company after the material has been cut or fixed.

f) No tiles or slabs guaranteed against crazing. Crazing is classified as a traditional hazard of the trade.

g) Some Travertine material is sold as “Filled”. The Company accepts no responsibility for any “Filling” which becomes dislodged.

h) The Company shall not be liable for any damages or loss incurred by the Customer as a result of any delay or damages in delivery of materials.

i) The Company accepts no responsibility in respect of variations between samples provided and/or shown to the Customer and actual stone supplied. Samples provided are indicative only.

j) The Company is not liable for changes in the physical appearance of the stone after installation.

k) No guarantee is given as to slip/wear resistance or maintenance requirements for material supplied.

l) “Spot fixing” is NOT recommended by Australian Standards & should be avoided at all times (refer to: AS 3958.1-2007 Section C).

m) We recommend inspection of stone prior to purchase.

n) S &N Bros reserves the right to change or modify these terms and conditions without notice and at its discretion. For more details please contact office.


a) Title to and property of the goods shall only pass to the Customer once payment is cleared, provided that the goods shall be at the Customer’s risk immediately following loading of material by S&N Bros staff.

b) The amount payable is the sum of material price, taxes and optional service fees.

c) The goods must be paid for in

(i) Cash,

(ii) Bank Cheque

(iii) Electronic Funds Transfer.

If payment is by Cheque, ordered goods may only be collected after cheque has been cleared.

d) With each order confirmation we require an irrevocable, minimum 30% deposit; 50% for overseas orders.

e) When goods are paid by Irrevocable Letter of Credits or Bank Guarantee, full payment will be withdrawn from the instrument within 72 hours from notification of the Company.

f) Unless payment is made within 30 days from order confirmation, the sale becomes invalid and deposits made by Customer will be forfeited without notice.

g) The Company reserves the right to apply credits to any Customer.

h) Prices are subject to change without notice.

i) The Company reserves the right to change the quoted Price if the Customer’s order is varied.

j) Payment by credit card is an option which may be offered at the Company’s discretion. Transactions using a credit card will be subject to a 1.6% charge. 


a) Arrangement for delivery of goods is the responsibility of the Customer.

b) If required, the Company can assist by providing names of common carriers, however does not represent, guarantee or recommend these carriers in any way.

c) The Company is not a common carrier and does not accept any obligation of liability of common carriers. We may refuse the handling, lifting and/or carriage of goods for any person at our discretion, and without being bound to give any reason for such refusal.

d) S&N Bros will load material to weight specified by carrier. S&N Bros does not accept any responsibility for determining the safe load capacity of the vehicle or ensuring that load is safely secured.

e) Any late collection, i.e. two weeks after invoice, is subject to storage charge $10 per crate or slab per week on a roll over basis. The Company is entitled to keep the goods for non-payment of late fee until late fee is received in full.

f) No coverage of insurance or whatsoever is allowed to any paid goods, if the Customer chooses the goods to be stored at the Company’s premises.

g) Goods not collected may be disposed of under procedures contained in Uncollected Goods Act 1995 (NSW),  Disposal of Uncollected Goods Act 1967 (QLD) or Disposal of Uncollected Goods Act 1961 (VIC) as applicable


a) Return of stock in respect of any damage or nonconformity of or to materials specified must be notified to S&N Bros. Pty Ltd within 24 hours of receipt and confirmation in writing within 5 working days. Authorised returns within 7 days. No returns after 30 days.

b) Returns will not be accepted for crates that have been opened and sorted without prior approval of the Company.

c) All discounts and rebates allowed to the Customer are discounts or rebates of the selling price of the goods only. In no instance shall any claim be greater in amount than the actual invoice value of the goods claimed to be faulty.

d) The Company reserves the right to accept and/or refuse returned goods.

e) No returns are applicable on indent orders.

f) No returns are applicable on goods surplus to requirements or ‘change of mind’.

g) Eligible for returns:

(i) Goods must be of current stock and shade

(ii) Goods must be accompanied by relevant Invoice

(iii) Goods returned must not be marked or damaged.

h) The responsibility and costs of returning goods for returns and/or credits to the store of origin are solely those of the Customer.

i) No returns will be accepted on:

(i) Any stock that has been sold at a discounted price and/or

 (ii) Stock purchased from another merchant, supplier or wholesaler at the request of the Customer.

(iii) If the goods are cut to size.

(iv) If goods are not first quality

(v) If goods have been inspected by the Customer or his agent

j) Receipt of goods does not imply acceptance of credits/or returns.

k) Authorised returned goods will be allowed on the basis of full purchase price less 15% handling charge. 


a) A minimum of 14-16 working weeks should be allowed for order from overseas from the date of placement of order.

b) All special orders placed upon Customer’s request/instruction are subject to a minimum (non-refundable) 50% deposit paid at time of order.

c) Order to be paid in full when goods land in Australia

d) Orders not completed within 3 months will lapse and storage of $10.00 per pallet or slab per week will apply. Any deposit or payments made will be forfeited to the Company.

e) The Company reserves the right to sell uncollected orders if Customers are unable to complete the sale within time limit as agreed at the time of order placement.

f) Indent orders are irrevocable & are subject to additional Terms & Conditions as advised at time of quote.

g) No returns will be accepted.


a) Any quotation provided by the Company shall lapse if not accepted by the Customer within 30 days or as per terms on quote.

b) The Company reserves the right to change the quoted Price if the Customer’s order is varied.


a) Green Marble’s composition contains a certain degree of copper which undergoes a strong chemical reaction when exposed to strong alkaline solutions. Warping, stalling, shelling, or blistering may occur when installed with setting materials containing water such as cement or cement adhesives.  Use adhesives specially designed for green marble when installing green coloured stones.

b) We recommend specialist grouts & adhesives for natural stone. It is important that prior to installation, Customers & the person involved in fixing read the instructions of fixing material carefully. Please follow manufacturer’s instructions.

c) No responsibility is taken by S & N Bros for any changes in appearance or colour of the stone after fixing; please ensure all sealers, grouts, glues and adhesives have been tested for suitability prior to use.

d) Acid or acid based industrial cleaners should not be applied to any natural stone.

e) S&N Bros recommends & stocks Dry Treat products including ‘Stain Proof’ which is an impregnating, invisible and breathable sealer that will protect natural stone, tiles, pavers, concrete and grout from damage caused by water, salts and oil based stains. Please follow manufacturer’s instructions.

f) S & N Bros. Pty Ltd shall not be liable in any respect for advice provided herein regarding the installation, grouting or cleaning of natural stones. 

g) Customers who have chosen not to follow the above instructions are deemed to have understood that no claim is recognised after fixing. Responsibilities in replacement, if required are solely on and at the expense of the Customer.

h) S&N Bros does not warrant the quality or suitability for use of any material, apart from those warranties provided by the manufacturer. Any information or advice provided by employees of the Company is given in good faith, and the Company is not liable for any direct or consequential loss or damage arising from the use by the purchaser of any material. The purchaser accepts that all natural stone material carry no warranties whatsoever. 


a) Notwithstanding that the Goods may have been put in transit or actually delivered to the Customer, the Goods remain the property of the Company until the whole of the purchase price and other charges have been paid by the Customer. Cheques or other negotiable securities given by the Customer to the Company are deemed not to be payment until cleared. If the Customer makes default in paying the whole or any part of the purchase price or transport or other charges or, being a Company commences to be wound up or is placed under official management or a receiver is appointed or a security holder takes possession of any Company property or, being an individual, becomes insolvent or bankrupt or commits an act of bankruptcy, it shall be lawful for the Company, without notice, to re-take possession of the Goods and for that purpose to enter upon any of the Customer’s premises or any place where the Goods may be. 

b) Until the Goods have become the property of the Purchaser, the Goods shall be stored by the Purchaser separately from any other Goods and in such a manner that they shall be readily identifiable by the Company to conveniently re-take possession thereof.


a) The Customer acknowledges that pursuant to these Conditions they grant to the Company a Security Interest in the Secured Property and, for avoidance of doubt, the proceeds of sale of the Secured Property for the purposes of Personal Property Securities Register (PPSR)

b) The Customer consents to the Company effecting a Purchase Money Security Interest (PMSI) registration on the PPSR in relation to the Security Interest arising under or in connection with these Conditions and the Customer agrees to provide all assistance required by the Company to facilitate this.

c) The Customer waives the right to receive any notice under the PPSA (including notice of a verification statement) unless the notice is required by the PPSA and cannot be excluded.


a) The Customer should refer to and carefully read the Infinity Technical Manual for handling and fabrication instructions. The Company strongly recommend reading this manual thoroughly to better understand how to handle and fabricate porcelain. The Company has provided the Customer with the manual hence it is the responsibility of the Customer to read and execute accordingly. The Company will not take responsibility on how the Customer handles or fabricates the material.